My son needed to be hospitalized again due to on-off fever, cough & colds, and diarrhea. I had to go to work that time so I decided to bring him to St. Luke’s Medical Center Global City, because my office is only 2 streets away.
I want to share our experience with SLMC-BGC.
Admission dates: December 4, 2015 to December 7, 2015
December 3, 2015: We went to the emergency room to have my baby checked. We were then advised by the ER doctor that Jaden needs to be admitted to monitor his fever and diarrhea. So we agreed and waited to be transferred to our room.
We were given choices of rooms to avail, and we chose the Private De Luxe room which costs Php4,150 per day. Quite expensive, but it was nice, they said. They said they were going to process it so we waited at the ER for quite a long time. It took them 3 hours to get back to us. So anyway, we were transferred to our room at 3am of December 4th.
I was totally impressed at how the room looks like. It was somehow like a hotel room. There was a 32-inch Sony Bravia flat tv, dvd player, a cabinet with a few hangers, a medium-sized refrigerator, bed-side table, a safety volt, a wide sofa that could be used as a bed, 1 rectangular table with an office chair, 1 round table with 2 chairs, and a LaZboy chair. On the bedside table there was our hospital kit. It had a face towel, a toothbrush and a small tube of toothpaste in it. There was also a hand disinfectant and 2 trash bins in our room.
The bathroom was nice. It was quite big for a hospital room. It had a shower room, a toilet bowl with bidet, a large mirror, a nice sink, and 2 trash bins. The water on the shower had a hot&cold option. When we came in, there was already a bath towel, bar of soap and tissue paper in the bathroom.
The nurse introduced herself and walked us through the stuff in our room. By the way, SLMC-GC has a hospital-wide free wifi. 😄
Every nurse who was assigned to my son had politely introduced the new nurse to us before her shift ends. It’s nice to say that the nurses are kind and good-looking. You wouldn’t see any of them without a smile on their faces. There was a whiteboard near the bed and the nurses would write the date and their names on it whenever they would change shifts. There was also a big medicine box in our room where the nurses kept Jaden’s medicines so it doesn’t look messy.
The food they served were all so delicious! You wouldn’t feel like you are just in a hospital because of the food they serve. On our first day, they served us ham&cheese croissant for breakfast. For lunch and dinner they served a complete set of meal. Rice, carbs, protein, fruits and veggies.
On our second day, a representative from SLMC Patient Experience Family came in and she gave Jaden a get-well-soon balloon. We didn’t expect to receive anything like that so we were honestly amazed at how they take care of their patients. They showed quality service beyond expectations.
Overall, my hubby and I are satisfied and impressed with St. Luke’s Medical Center – Global City; from the high-technology & top of the line equipment to the quality service they’ve provided. We’ve never experienced anything like that from other hospitals before.